We are the Mercedes-Benz Customer Assistance Center Maastricht. Years of experience and our strong focus on customer centricity has given us expertise to steer and develop global Customer Contact Centers (CCC) around the world. We belong to the Mercedes-Benz Global Customer Service & Parts division and collaborate closely with other departments and divisions to create the best customer journey.
With an international team of over 1000 colleagues we work to create the ultimate customer experience not only for the drivers of our vehicles but in support of the retail and logistics organizations.
WE CARE for customers, they are part of our DNA.
As one of the management assistants of the board, you will assist, support and facilitate two general managers – Tilman (Manager of Operations Business Services & Global CCC Steering) and Thorsten (HR Manager) - and their departments. You work closely together with the management assistants of the other general managers and the CEO and deputize each other.
In this role, you will be responsible for the regular management assistant tasks like creating and responding to emails and letters, managing the agendas, arranging meetings, travels and organizing conferences and small events.
Also supporting the department administration is one of your tasks (e.g. Purchase Orders, organization and facilitation, visitors handling etc.)
Next to these tasks, you create presentations and internal communication on behalf of the assigned general managers. You participate in meetings, write meeting minutes, follow up on related tasks and maintain contact with management of other departments.
You are able to develop in your role with supporting your managers with their tasks.
You have finished your education on a bachelor level or a vocational training, preferably in the respective area. Your English language skills are excellent. Language skills in Dutch and/or German are a plus, but not mandatory.
You have excellent skills in prioritizing, organizing and time management. You work independently, accurately and strong service-orientated mind will help you to be successful in this role.
You are open-minded and still able and willing to learn.
Are you enthusiastic after reading this profile, then please use the “apply” button to upload your CV and Letter of Motivation (English only) and any other documentation that adds value to your application. You can respond to the vacancy until the 21st of May 2024.
On this level in the organisation you act with tact, diplomacy and confidentiality.
Of course, flexibility to adjust your working hours to the business needs is necessary.
MS Office (Outlook, Word, Excel, PowerPoint) has no secrets for you.
Preferably this role is for 40 hours a week.
What do we offer?
You will join a multicultural, innovative, and informal international working environment with interesting conditions, both primary and secondary:
We work hybrid. This means that we combine working at the office and home.
Does this role fit your expectations for a new challenge? Then please use the “apply” button to upload your CV and Letter of Motivation (English only) and any other documentation that adds value to your application.
For data privacy reasons we can only accept applications via the mentioned application process.