Oorspronkelijke vacature omschrijving:

Do you speak French on a (near) native level and are you looking for a job in a young and international company located in Venray? As a customer service employee you will be responsible for answering and processing questions and responses from French speaking clients by telephone or e-mail.

Responsibilities include:

• Answering and processing questions and responses by telephone, e-mail, chats and reviews for the French speaking clients.
• You will keep your administrative tasks up to date by registering your follow up in SAP
• Contacting clients directly in response to a problem or a negative review
• Escalating problems to the Senior Customer Service Employee or the Team Leader Customer Service

You will work in an enthusiastic multilingual team within a dynamic and rapidly growing company.

We offer you a challenging and varied qfull time position in a young and international company. The work location will be Venray.

• Salary indication: 1750 gross per month, based on full time employment
• 24 holidays/year and travel compensation
• International and multicultural work environment
• Full time and Part time options: 28-40 hrs./week

Vaardigheden

• (Near) Native speaker of the French language
• Fluent (or near to fluent) in another language is an advantage
• A minimum of 6 months experience in customer service Business-2-Consumer (B2C)
• Experience in client contact
• Enthusiastic personality
• Experience in working with computers and MS Office

Scholing:HBO

Over de werkgever

This international company is specialized in online retail, a highly dynamic company that was founded in 2006, and stands out through its growth. In a flat organizational structure a dynamic, multicultural team works on online projects. If you are looking to work in a fast-paced E-Commerce company with flat hierarchies you are in the right place.

For further information and questions regarding this vacancy, please don't hesitate to contact

Uren per week:40

Contract:vast