Oorspronkelijke vacature omschrijving:

Beknopte omschrijving
Do you speak French on a (near) native level and are you looking for a job in a young and international company located in Venray? As a customer service employee you will be responsible for answering and processing questions and responses from F

Beschrijving

Do you speak French on a (near) native level and are you looking for a job in a young and international company located in Venray? As a customer service employee you will be responsible for answering and processing questions and responses from French speaking clients by telephone or e-mail.


Responsibilities include:

• Answering and processing questions and responses by telephone, e-mail, chats and reviews for the French speaking clients.


• You will keep your administrative tasks up to date by registering your follow up in SAP


• Contacting clients directly in response to a problem or a negative review


• Escalating problems to the Senior Customer Service Employee or the Team Leader Customer Service

You will work in an enthusiastic multilingual team within a dynamic and rapidly growing company.

Functie-eisen

• (Near) Native speaker of the French language


• Fluent (or near to fluent) in another language is an advantage


• A minimum of 6 months experience in customer service Business-2-Consumer (B2C)


• Experience in client contact


• Enthusiastic personality


• Experience in working with computers and MS Office

Wat wij bieden

We offer you a challenging and varied qfull time position in a young and international company. The work location will be Venray.

• Salary indication: 1750 gross per month, based on full time employment


• 24 holidays/year and travel compensation


• International and multicultural work environment


• Full time and Part time options: 28-40 hrs./week